Flight delayed or overbooked? Here's how to get the perks and money you deserve.

Jan. 9, 2018

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What's worse than having your flight delayed or overbooked?

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Not a thing.


Luckily, there are some things you can do to soften the blow, and possibly get some money back.

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First, here are a few things you should know about pesky flight predicaments.

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Airlines are legally permitted to overbook flights. If the flight does end up full, they're required to offer compensation for people willing to switch flights.

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What that compensation looks like can be murky. But passengers can — and should — negotiate.

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The airline owes you another flight. If you don't like the alternative, it’s within your right to ask for an "involuntary refund" so you can make your own plan.

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If your flight is delayed, not overbooked, you might use an app to get some cash back into your pocket.

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If you're flying domestically, look to an app called Service, which syncs with your email and mines your inbox for flight cancellations or delays.

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Most of the claims come in the form of airline vouchers.

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The company takes 30% commission for any compensation granted — or users can pay a $49 annual subscription fee to avoid that charge.

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If you're traveling internationally, a service called Refund.me, which specializes in delays and cancellations in the EU, can be useful.


A specific law in Europe stipulates that passengers are entitled to ticket refunds and other rights if their flight is canceled or overbooked.

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After you fill out a few questions regarding the flight, Refund.me will alert you if the case needs to go to court and take it from there.


The company claims to have a 98% success rate if the case does go to court. It takes 29.75% commission if you receive compensation from the airline.