Jan. 9, 2018
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What's worse than having your flight delayed or overbooked?
Not a thing.
Luckily, there are some things you can do to soften the blow, and possibly get some money back.
First, here are a few things you should know about pesky flight predicaments.
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Airlines are legally permitted to overbook flights. If the flight does end up full, they're required to offer compensation for people willing to switch flights.
What that compensation looks like can be murky. But passengers can — and should — negotiate.
The airline owes you another flight. If you don't like the alternative, it’s within your right to ask for an "involuntary refund" so you can make your own plan.
If your flight is delayed, not overbooked, you might use an app to get some cash back into your pocket.
If you're flying domestically, look to an app called Service, which syncs with your email and mines your inbox for flight cancellations or delays.
Most of the claims come in the form of airline vouchers.
The company takes 30% commission for any compensation granted — or users can pay a $49 annual subscription fee to avoid that charge.
If you're traveling internationally, a service called Refund.me, which specializes in delays and cancellations in the EU, can be useful.
A specific law in Europe stipulates that passengers are entitled to ticket refunds and other rights if their flight is canceled or overbooked.
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After you fill out a few questions regarding the flight, Refund.me will alert you if the case needs to go to court and take it from there.
The company claims to have a 98% success rate if the case does go to court. It takes 29.75% commission if you receive compensation from the airline.