'NBA 2K17': How to fix corrupted MyPlayer problems on Xbox One

Source: NBA 2K17
Source: NBA 2K17

There's an issue plaguing the NBA 2K17 Xbox One community. Corrupted MyPlayer files are ruining the hard work, time and money investment many gamers have put into their in-game creations.

If you've ever put in the work or spent real money to purchase virtual currency so you could upgrade a MyPlayer in the game, you can imagine how troubling of an issue this can be. The error message usually reads, "UserData file is corrupted and is unable to be loaded. The corrupted file will now be overwritten."

Thankfully, there's a fix. Here's a step-by-step breakdown of the process. If you follow these steps, you should be able to retrieve your MyPlayer without even calling 2K support.

How to fix a corrupted NBA 2K17 MyPlayer on Xbox One

First, you'll need to go to the Xbox One dashboard to begin the process. You can get there by pressing the Xbox button. Then press the menu button and choose to "quit game."

Once you've quit the application, NBA 2K17 will still show up as the selected app on your dashboard. Hit the menu button again to bring up the option to "manage game" and select it.

From here, select "saved data." Once you've selected that option, scroll down to "reserved space" and pick it. Then click "clear reserved space."

Now come back to the dashboard and select settings. Once you're there, scroll down to "system" and then "storage." Clear your local saved data. You will be asked if you want to delete your saved games. Select the "yes" option. Your Xbox One may reset at this point.

Once you're back at the dashboard, restart NBA 2K17 as you would normally. You will see a message that says "syncing data," and it will be accompanied by a percentage-based progression bar.

Once the sync has been completed, you'll be sent back to the MyPlayer creation screen. Don't panic, as this doesn't mean that you've lost your MyPlayer or that the fix isn't working. Fill in the name of your MyPlayer with anything and head back to the main menu. It'll take a moment to load up.

When you try to head to your MyCareer settings, you'll see all of the options will read: "No description is available for this game." Disregard that and select the save. 

Your MyPlayer and their accomplishments and badges should be restored. You may have to do the same thing with MyGM and MyLeague saves as well, but this fix should work on all saved data.

We just hope Xbox One users won't have to do this with NBA 2K18.

More sports gaming news and updates

Are you a sports gamer? Check out more content from Mic, including news on tips on leveling up your NBA 2K17 MyPlayerplaying quarterback in Madden 17, the latest information on MLB The Show 17 and the classic Nintendo sports games we want to see on the Switch.

How likely are you to make Mic your go-to news source?

MORE FROM

'Pokémon Go' Raid Map Locations: Locator site helps you finally snag that Machamp or Tyranitar

Get a bird's-eye view of the rarest catches in 'Pokémon Go' with these raid map location tools.

You can preorder 'Wolfenstein 2' for just $35 right now

You can reserve your right to kill Nazis in 'Wolfenstein 2' for a steep discount if you preorder the game right now.

'Pokémon Go' PokéCoins are awarded faster, but there's lower daily limit to contend with

Not so taken with the new system for gaining PokéCoins in 'Pokémon Go'? Niantic has increased the rate at which players get coins, but you'll reach your daily max earlier now too.

The SNES Classic is finally confirmed and we can't wait to get our hands on it

It's official. The SNES Classic is coming this year.

When and where to watch the final rounds of the 'Overwatch' Contenders tournament

The $50,000 prize pool for 'Overwatch' Contenders will be awarded in just a few days. Check out the schedule now,

Insomniac's 'Spider-Man' will skip the tired origin story in favor of a "mature" Peter Parker

There's no more high-school awkwardness or radioactive spider bites in the new 'Spider-Man' game.

'Pokémon Go' Raid Map Locations: Locator site helps you finally snag that Machamp or Tyranitar

Get a bird's-eye view of the rarest catches in 'Pokémon Go' with these raid map location tools.

You can preorder 'Wolfenstein 2' for just $35 right now

You can reserve your right to kill Nazis in 'Wolfenstein 2' for a steep discount if you preorder the game right now.

'Pokémon Go' PokéCoins are awarded faster, but there's lower daily limit to contend with

Not so taken with the new system for gaining PokéCoins in 'Pokémon Go'? Niantic has increased the rate at which players get coins, but you'll reach your daily max earlier now too.

The SNES Classic is finally confirmed and we can't wait to get our hands on it

It's official. The SNES Classic is coming this year.

When and where to watch the final rounds of the 'Overwatch' Contenders tournament

The $50,000 prize pool for 'Overwatch' Contenders will be awarded in just a few days. Check out the schedule now,

Insomniac's 'Spider-Man' will skip the tired origin story in favor of a "mature" Peter Parker

There's no more high-school awkwardness or radioactive spider bites in the new 'Spider-Man' game.