United Airlines Ticket Glitch Leads to Cheap Flights — Again

On Monday, United Airlines experienced a computer glitch that allowed customers to purchase flights for next to nothing. I personally purchased nearly $14,000 worth of flights for under $300, including a first-class, round-trip flight to Paris for $150.

A similar problem happened last month on United and the company had elected to honor the flights that were purchased during the glitch. Around 8 p.m. on Monday, at which time the glitch was still allowing me to purchase cheap flights, a United spokesperson said that they would not not honor these reservations.

The glitch worked like this:

1. Log in to United.com with your frequent flyer information

2. Choose a flight you wanted searching by “Award Travel”

3. Open a separate tab and select the exact same flight searching by “Price”

4. Refresh the first tab

5. Refresh the second tab

6. Quickly select the “Complete Purchase” button that appears for a fraction of a second.

7. United accidentally awards you 200,000+ award miles, and now your weekend getaway to Barcelona is $60.

If 100,000 others booked flights as I did, this could easily be a billion-dollar mistake — which is why I’m not holding my breath to see if United will honor these flights. But what will United do exactly? Will they refund our money in full? Transfer our money into mileage points?

Surely they couldn’t make everyone actually purchase the flights at face value.  But if they did, I guess the $14,000 joke would be on me.

Were you able to take advantage of the glitch? Let me know on Twitter!

How likely are you to make Mic your go-to news source?

Emily Calandrelli

Recent graduate from MIT with a Masters in Technology and Policy and a Masters in Aeronautics and Astronautics. Emily is currently the host and producer for an educational Outer Space show that will premiere on FOX in the fall.

MORE FROM

Meet the Girl Scouts that will earn badges for being cybersecurity experts

They'll soon get badges for coding, cryptography and more.

How to use the Snapchat Map while everyone else continues to be confused about it

Everything you need to know about the new feature.

Planet 10? Scientists may have discovered a hidden planet in our solar system

There could be a ninth — or even 10th — planet hiding out in our solar system.

Scientists created a robot that will iron your clothes for you

Shut up and take my money.

Moth eyes have inspired the touchscreen of the future

It's going to change the anti-reflection game.

Twitter was flagging tweets including the word "queer" as potentially "offensive content"

Why Twitter put the word "queer" in the same category as violent, sexual imagery.

Meet the Girl Scouts that will earn badges for being cybersecurity experts

They'll soon get badges for coding, cryptography and more.

How to use the Snapchat Map while everyone else continues to be confused about it

Everything you need to know about the new feature.

Planet 10? Scientists may have discovered a hidden planet in our solar system

There could be a ninth — or even 10th — planet hiding out in our solar system.

Scientists created a robot that will iron your clothes for you

Shut up and take my money.

Moth eyes have inspired the touchscreen of the future

It's going to change the anti-reflection game.

Twitter was flagging tweets including the word "queer" as potentially "offensive content"

Why Twitter put the word "queer" in the same category as violent, sexual imagery.