Some men think they are the ultimate customers — everyone is meant to serve them, however they want, whenever they want, at any price. One New York City bartender reportedly found a pretty effective way to put a very public cork in one male customer's offensive behavior.
After experiencing forms of sexual harassment on the job countless number of times, Laura Ramadei, a five-year veteran of the service industry, took to Facebook to call out one guy who, as she put it, "broke this tired ass camel's back," when he placed his hand on her ass after she asked him if he would be ordering any food.
With a photo of the offending customer's receipt on Facebook, Ramadei held little back:
"You came into the restaurant where I work and ordered a Stoli on the rocks. When I asked you and your companion if you'd be eating, or needing anything else from me, you put your hand — ever so gently — ON MY ASS and asked if you could take me 'to go'. When I immediately stepped away and said "Sorry, what?' you probably gathered that I was and am not receptive of such advances from customers...
"Maybe — just maybe — via the intimately connected internet world, my post will reach you, and you'll learn something about how hurtful and upsetting a small comment or gesture might be. Or at the very least, maybe a Facebook passerby will read this and more deeply consider how they treat women, how they treat servers, and/or how they treat other people in general."
She also revealed that she would be quitting her job, citing him as "inspiration."
After Ramadei's post went viral, the New York Post tracked down the man: Brian Lederman, a 57-year-old hedge-fund employee. Lederman denied he harassed Ramadei to the Post and offered the less-than-convincing explanation that while he's "grabbed plenty of girls' asses in [his] life ... I've never grabbed hers." Not exactly comforting.
Raising eyebrows further, Lederman then proceeded to unleash a torrent of threats against Ramadei, via the Post: "That f–king c–t, for her to do something like that is pretty ridiculous.... I will make sure she doesn'’t get another job in New York City. I know everybody.... The bar owners, the club owners — that'’s a terrible thing to write about somebody."
Ramadei, whose attempt to "raise awareness" about customers harassing employees in the service industry has been shared over 2,000 times so far, is just one of innumerable women who have called out their harassers on social media as a form of social correction where the law fails or falls short. From photographing to filming their harassers, women are taking charge and changing societal attitudes about how they should be treated.
"If you need further evidence of the toxicity of American customer service culture," Kitchenette's C.A. Pinkham notes, "look no further than the fact that good servers at great jobs finally feel the need to leave because they can't deal with the day-to-day abuse any more."